Who we are
We are Accredex Limited. Below you will find a summary of the information we collect to carry out our business and provide our services to you.
Our policy in brief
We are committed at all times to protecting your privacy. We hold personal data provided by you to us either in person, by letter, email or occasionally by SMS text. Personal data means any information which can be used to directly or indirectly identify a person or ‘data subject’. We hold paper files to provide a legal record of your purchase history.
Your personal information is confidential, and we do not pass on your details to other parties. We will only share your personal information with other parties where you give prior permission or where we need to do so to comply with a legal obligation.
You have the right to request a copy of the personal information Accredex Limited holds about you and to have any inaccuracies corrected. You also have the right to request that your information is deleted. We will aim to respond to you within one month and will not charge a fee for your request (but reserve the right to do so if your request is clearly unfounded, repetitive or excessive). Please address requests to Accredex Limited as listed in contact details.
Information we collect and what we do with it
We may log calls and emails if you contact us. We may ask for your name, telephone number and/or email address to enable appropriate follow up. We will not process this information for any other purpose.
We provide leaflets on our services. If you request copies we will only use your name and address / email address for the purpose of sending them to you.
We hold financial information in line with statutory requirements.
Written enquiries may be sent to Accfredex Limited, Mercury House, 19-21 Chapel Street, Marlow, Bucks, SL7 3HN or by e-mail to firstname.lastname@example.org
This policy is reviewed regularly and updated as required. Last update 31.07.2020